ClientAssist Subscription
Comparison Chart
The following chart compares the features of
each subscription level. For more details, click
on icons.
| |
Gold |
Silver |
Bronze |
| BENEFITS |
| CandeCAD Pro and Help File CD |
Free |
$25 (optional) |
$50 (optional) |
| Notification of new and maintenance releases |
Yes |
Yes |
Yes |
| Free download of maintenance releases |
Yes |
Yes |
Yes |
| CD of new (if purchased) and maintenance
releases |
Free |
$25 (per release - optional) |
$50 (per release - optional) |
| SUPPORT
SERVICES |
| Technical Support |
Yes |
Yes |
Yes |
| Engineering Support |
80 units
(20 hours) |
40 units
(10 hours) |
6 units
(1.5 hours) |
| Response time for support |
Next business day or
better |
Within 24 hours of query |
Within 48 hours of query. |
| SUBSCRIPTION
FEE |
| 1 Year subsription |
$1475.00 |
$925.00 |
$425.00 |
Minimum charge for engineering support is 1 unit
Recharge of Engineering Support : $25 per unit
(minimum recharge 5 units ($125)
|
