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    ClientAssist - About
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ClientAssist is an affordable and convenient method of meeting every technical and engineering support need.

As a ClientAssist subscriber you receive the following annual benefits from the date of purchase of your support licence:
· Technical support : FREE access to Technical Support Specialists who will answer any technical support queries promptly upon receipt of the query.
· Engineering support : Access to Engineering Support Specialists who will answer any engineering support queries promptly upon receipt of the query. The number of support queries available will depend on your ClientAssist subscription level.
· New release notification : Receive notification by mail, e-mail or fax of new versions and maintenance releases of CandeCAD Pro.
· Maintenance releases : Download any new maintenance versions of CandeCAD Pro that become available during your subscription FREE.
· New releases : Download all latest releases of CandeCAD Pro that become available during your subscription at discounted prices.
· Control of Your Account : Access to manage your ClientAssist account with SSIS Marketing International anytime from anywhere through our Secure Online Account Management System.

All client support services are delivered through our ClientAssist program. SSIS Marketing International offers three main support options, called subscriptions. Subscriptions are designed to keep you up to date with the latest developments in technology, in addition to providing you with access to technical and engineering support.

For clients who choose not to subscribe, we offer technical and engineering support on an emergency, per incident basis.

 
 
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