|
ClientAssist is an affordable and convenient method
of meeting every technical and engineering support need.
As a ClientAssist subscriber you receive the
following annual benefits from the date of purchase
of your support licence:
· Technical support :
FREE access to Technical Support Specialists who will
answer any technical support queries promptly upon receipt
of the query.
· Engineering support : Access
to Engineering Support Specialists who will answer any
engineering support queries promptly upon receipt of
the query. The number of support queries available will
depend on your ClientAssist subscription level.
· New release notification :
Receive notification by mail, e-mail or fax of new versions
and maintenance releases of CandeCAD Pro.
· Maintenance releases : Download
any new maintenance versions of CandeCAD Pro that become
available during your subscription FREE.
· New releases : Download all
latest releases of CandeCAD Pro that become available
during your subscription at discounted prices.
· Control of Your Account :
Access to manage your ClientAssist account with SSIS
Marketing International anytime from anywhere through
our Secure Online Account Management System.
All client support services are delivered through our
ClientAssist program. SSIS Marketing International offers
three main support options, called subscriptions. Subscriptions
are designed to keep you up to date with the latest
developments in technology, in addition to providing
you with access to technical and engineering support.
For clients who choose not to subscribe, we offer technical
and engineering support on an emergency, per incident
basis.
|