You can place your order by following 6 simple steps as outlined below.

The procedure further allows you to select and purchase any of the three User Support License (USL) subscription levels. You can also recharge your existing subscription by purchasing additional Engineering Support units or, if you are not a registered USL subscriber you can pre-pay for Per-Incident Support.

Step 1: Login
Step 2: Select Products
Step 3: Select Payment Method
Step 4: View Order
Step 5: Place Order
Step 6: Return to Web Site

Step 1: Login

Existing clients can login using their Username and Password. New clients need to fill out the form to become a registered member of the web site.

Step 2: Select Products

Select the products you would like to purchase by changing the quantity column next to each product. Note that multiple copy discounts are calculated automatically. Note, to recharge your existing subscription with more Engineering Support units, you will have to purchase a minimum of 5 units (minimum cost of $125).

Step 3: Select Payment Method

1) Cheque Payment
2) Direct Deposit/Internet Transfer

Payment by Cheque:
Cheque payments are the least favourable method of payment as they require a lot more time to process and therefore you as the client will be delayed. Cheques have to be mailed to us which may take up to two weeks for delivery. Next, in order for the cheque to be cleared, our bank may send the cheque back to your bank by mail for clearance. Then only will we be able to supply you with your unique activation code.

Payment by Direct Deposit/Internet Transfer:
You can pay by Direct Deposit/Internet Transfer which is highly recommended as it only takes about 48 hours for payment to reflect and therefore, for you to receive your unique activation code. However, this option may require you to physically go to your bank to authorize payment by wire transfer (unless you can do it online). Your bank will then transfer funds from your bank account by wire transfer to our bank account.

Step 4: View Order

Select “Proceed” to view your order. You may go back to Steps 2 or 3 by clicking on “Back” on the navigation bar should you wish to change your order (i.e., select a different User Support License or change the number of CandeCAD Pro licenses).

Step 5: Place Order

Select “Place Order” to confirm placement of your order. If you selected payment by Cheque or Direct Deposit/Internet Transfer you will be prompted to fax us proof of payment at your earliest convenience.

Step 6: Return to Web Site

Once the order is placed you can proceed to download the software followed by installing it. Click on “Installation Instructions” for complete instructions for installing and activating CandeCAD Pro or click on “Download Now” to download the CandeCAD Pro executable to your computer.

For Per-Incident Support simply supply us with your Reference Number (given to you when your order is placed) and faxed proof of payment to receive professional engineering and technical support.

For any enquiries or more information about payments please do not hesitate to contact our Accounts Department at accounts@ssismint.com or fax us at +2712-365-2018.